MAIN FEATURES
- Automated Attendant to answer calls with a the same Voice and always polite.
- Route calls to extensions, departments and also to Operators.
- Leave VoiceMail which can be delivered to an extension-owners Electronic Mail Inbox as a Voice Attachment or as a notification.
- Access to VoiceMail can be password controlled.
- Prompts manager is standard for recording or re-recording Voice Prompts.
- Information Online facility (pre-recorded messages for callers)
- Fully network enabled at no extra charge per client.
- Management can setup multiple departments for the callers to choose.
- Runs as a service in WindowsNT™ and above means security.
- Negates the need for a dedicated telephone receptionist.
- Optional FaxBack module.
- Optional customising for business use, eg. Talking Statements, Customer Balances etc.
OPTIONAL FEATURES
- Look up account details or other database information from a touch-tone phone
- Hotel systems for VoiceMail, Auto-Attendant and Wake-Up calls
- Credit card verification is possible without needing operators answering calls
- A fax-back module is available for callers to requested faxed information
- Spoken information can be accessed through touch-tones, products lists etc.
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SYSTEM REQUIREMENTS
- Windows NT, 2000, XP etc.
- 64MB RAM or higher
- 50MB hard disk space
- Analogue extensions
- Voice Card
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